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What does complexity theory offer business

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To summarize, in welcoming the complexity of human dynamics back into organizations, there emerge some very different perspectives.

At one end of this spectrum there is the dominant voice in organization and management theory, which speaks in the language of design, regularity and control. In this language, managers stand outside the organizational system, which is thought of as an objective, pre-given reality that can be modeled and designed, and they control it.

[Natural, Rationalist and Formative teleology]

At the other end of the spectrum there are voices from the fringes of organizational theory, complexity sciences, psychology and sociology who are defining a participative perspective. They argue that humans themselves are members of the complex networks that they form and are drawing attention to the impossibility of standing outside them in order to objectify and model them.

(Stacey, Griffin, and Shaw 2002)

It is where these two perspectives attempt to meet – design, regularity and control versus the participatory perspective - that leadership of the modern organization finds it greatest opportunity and challenge. Here the different ontological premises about how the world works are attempting to collaborate.

Leadership, substantially informed by the complexity perspective, is very different to the concept of leadership choosing direction and inspiring followership.



 

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